Feelings and emotions are natural to us, humans. In deed, they are relevant also in business. Our customers, colleagues, business partners, and everyone else around, including ourselves, we all have feelings. Those positive or negative feelings lead to actions. Sometimes, those actions are filled with visible or hidden emotions, and might cause an undesirable impact.
Let’s get inspired by some quotes related to the topic.
“The heart is a strange beast and not ruled by logic.“
— Maria V. Snyder
“Let’s not forget that the little emotions are the great captains of our lives and we obey them without realizing it.“
— Vincent Van Gogh (1853 – 1890)
“Your emotions are the slaves to your thoughts, and you are the slave to your emotions.“
— Elizabeth Gilbert
“Respect other people’s feelings. It might mean nothing to you, but it could mean everything to them.“
— Roy T. Bennett
“Never make a permanent decision based on a temporary emotion.“
— Anonymous
“What worries you, masters you.“
— John Locke (1632 – 1704)
“Your emotions make you human. Even the unpleasant ones have a purpose. Don’t lock them away. If you ignore them, they just get louder and angrier.“
— Sabaa Tahir
“The most important decision you make is to be in a good mood.“
— M. de Voltaire (1694 – 1778)
“It’s always a risk. Wherever there is great emotion because there is power in that. And few people handle power well.“
— Morgan Matson
“This world will be a better place if we try to understand the feelings of others.“
— Shashi Girdhar (1938 – 2017)
BUSINESS EXCELLENCE ACADEMY, s.r.o.
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About the Author:
Iveta Grüttner
Iveta is passionate about business transformations and about enabling continual improvement cultures benefiting everyone. She is an experienced senior management consultant, change agent and certified Six Sigma Master Black Belt and Lean Sensei (Coach). Iveta has been leading global transformations, and teaching and coaching worldwide hundreds of Agile Lean Six Sigma professionals, incl. many Master Black Belts.